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R/C Pilot Knowledge Base

Summary

This knowledge base contains all the known issues for R/C Pilot.  Please review these, or search the knowledge base to find answers to your questions.  If you don't find a solution on this page, check these common solutions.

• Pre-Sales Questions
• Installation Issues
• Upgrade/Update Issues
• Startup Issues
• Graphical Problems
• Sound Problems
• Controller Problems
• Known Compatibility Issues
• How To
• Other Problems

Pre-Sales Questions

• Q01-1058:  Does the simulator work with Windows XP or Windows 2000?

Installation Issues

• Q01-1037:  After clicking on the license agreement, the program no longer responds.

Upgrade/Update Issues

• Q01-1031:  How do I download latest update for R/C Pilot?
• Q01-1048:  After upgrading to Windows XP, I now receive a "KE Internal Error 39572" when attempting to run the simulator.
• Q01-1050:  How do I manually update the simulator's Control Panel?

Startup Issues

• Q01-1048:  After upgrading to Windows XP, I now receive a "KE Internal Error 39572" when attempting to run the simulator.

Graphical Problems

• Q01-1004:  The program seems to load acceptably, however, after a while I experience a DirectSound (DirectDraw, or Page Fault) error.
• Q01-1063:  Graphics problems with the ATI Radeon video card

Sound Problems

• Q01-1004:  The program seems to load acceptably, however, after a while I experience a DirectSound (DirectDraw, or Page Fault) error.

Controller Problems

• Q01-1013:  Third party USB game port adapter problems with Windows 2000
• Q01-1023:  My computer does not have a game port; can I use the USB port?
• Q01-1025:  My controller jitters in the "controller" screen, and even when I am flying.
• Q01-1029:  No response from the controller

Known Compatibility Issues

• Q01-1026:  Will a Windows emulation card enable a Macintosh or Unix machine to work with the simulation?
• Q01-1045:  Is this simulator compatible with a laptop?
• Q01-1067:  Incompatible Applications

How To

• Q01-1035:  How to use Windows Explorer
• Q01-1038:  Locating and installing drivers.
• Q01-1052:  How do I determine the version of the Control Panel
• Q01-1056:  Checking Software Version

Other Problems

• Q01-1005:  The program 'freezes', stops or suddenly hesitates without an error message.
• Q01-1006:  Is there any way to utilize the simulator without the CD-ROM?
• Q01-1007:  How do I print hard copy of the manual?

Still having problems? Check these common solutions or Contact Us

Page last updated: November 28, 2011

Content Copyright 2011, Knife Edge Software and Great Planes. Web design Copyright 2001, Knife Edge Software. RealFlight Software is Copyright 1997-2011,  Knife Edge Software.

Microsoft, Windows 95/98/2000/ME/XP/Vista/7 and DirectX are trademarks of the Microsoft Corp. Intel and Pentium are trademarks of the Intel Corp.

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