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This might be due to the fact that the RealFlight
software could not locate your serial number. If your controller is
earlier than version 2.00.148, it is important to make sure that the
RealFlight serial number appears in the Control Panel itself.
To determine the version of the RealFlight Control Panel you will need
to access the Control Panel itself. Click the Windows Start
button, then move your cursor to the Programs item, and then to
RealFlight. Select the RealFlight Control Panel, and
then click the Technical Support button. The control panel
version will be located in the lower left corner of the display. The
version number will be preceded by 'Cp Version'.
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Have you recently installed the Windows XP Operating
System? If so, please click here for
additional solutions.
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Manually updating to the latest Control Panel will
allow automatically connect to a secondary server once the program
determines that the primary server has failed. Additionally, there is
the option of manually overriding which server the program uses. To do
so, click the Windows Start button, then move your cursor to the
Programs item, select RealFlight and then select the RealFlight
Control Panel. Click the Technical Support button followed by the
Enter Tech Support Code and then type "USEBACKUPSERVER"
(without using quotes).
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If your Control Panel is version 2.00.148 or later,
then the server may be down. Please try to access the updates later.
If the error message appears again, please Contact Us.
