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After upgrading to Windows XP, I now receive a "KE Internal Error 39572" when attempting to run the simulator.

Applies To

RealFlight G2
RealFlight G2 Lite
RealFlight NexSTAR Edition
RealFlight Classic
RealFlight Deluxe
RealRace
RealRace G2
R/C Pilot

Resolution

The upgrade from your previous operating system to Windows XP may have erased the serial numbers for your software. To restore the serial numbers it will be necessary to partially reinstall the respective software. This includes the Add-Ons disks, if applicable.

Follow the standard installation procedure for the software. When the software asks you to enter your serial numbers do so. After entering the serial numbers, click the Next button. You may now click Cancel and Exit the installation procedure. The serial numbers will be saved in their respective location and should allow the program to run once again.

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Microsoft, Windows 95/98/2000/ME/XP and DirectX are trademarks of the Microsoft Corp. Intel and Pentium are trademarks of the Intel Corp.

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